Question 1

What is the history of the hotel? When was it established?

Accepted Answer

This is a private apartment within the Patris building in Tatranská Štrba (not a full-service hotel). An exact start year isn’t publicly listed. Zdroj: oficiálny web apartmanpatris33.sk.

Question 2

What is the story behind the hotel name?

Accepted Answer

“Patris 33” denotes apartment no. 33 in the Patris apartment house.

Question 3

Who is the owner/operator of the hotel?

Accepted Answer

Run by private hosts (Patricia & Majo); communication is direct. Zdroj: oficiálny web apartmanpatris33.sk.

Question 4

How many stars/what classification does the hotel have?

Accepted Answer

As a private apartment, there’s no official hotel star rating. Guest scores are very high (around 9.8–9.9/10). Zdroj: Booking.com profil ubytovania Apartman Patris 33.

Question 5

Does the hotel have any certificates or awards?

Accepted Answer

Website shows digital quality badges; not a government classification. Zdroj: oficiálny web apartmanpatris33.sk.

Question 6

Is the hotel part of a chain or is it independent?

Accepted Answer

Nejde o sieťový hotel; apartmán je nezávislý.

Question 7

How can I book a room?

Accepted Answer

Book via the official website (BOOK NOW/RESERVATION) or Booking.com; you can also contact the hosts directly.

Question 8

What types of payment do you accept?

Accepted Answer

Per Booking.com, prepayment by bank transfer is required; platform payment methods may apply when booking via the portal. Zdroj: Booking.com profil ubytovania Apartman Patris 33. On website.

Question 9

What is your cancellation policy?

Accepted Answer

Cancellation depends on the selected rate (flexible/non‑refundable). Exact terms show when selecting dates. Zdroj: Booking.com profil ubytovania Apartman Patris 33.

Question 10

What are the check-in and check-out times?

Accepted Answer

Check‑in from 15:00, check‑out by 10:00. Zdroj: Booking.com profil ubytovania Apartman Patris 33.

Question 11

Is early check-in or late check-out possible?

Accepted Answer

Subject to availability; please request in advance with the hosts. Zdroj: Booking.com profil ubytovania Apartman Patris 33.

Question 12

What identification documents do I need at check-in?

Accepted Answer

Valid ID card or passport for all guests (per Slovak regulations and platform rules).

Question 13

Can I extend my stay? How does it work?

Accepted Answer

Yes, subject to availability; contact the hosts or modify via your original channel.

Question 14

Do you offer any reservation packages or seasonal promotions?

Accepted Answer

Deals vary by dates/occupancy (e.g., Genius program on the portal). See prices after entering dates. Zdroj: Booking.com profil ubytovania Apartman Patris 33.

Question 15

Do you have a loyalty program for regular guests?

Accepted Answer

No dedicated loyalty scheme; Booking.com Genius benefits may apply. Zdroj: Booking.com profil ubytovania Apartman Patris 33.

Question 16

What room types do you offer and what amenities do they have?

Accepted Answer

Layout: 1 bedroom + living room, 2 bathrooms, fully equipped kitchen, balcony/terrace, mountain view, washing machine, elevator, Wi‑Fi, garage parking. Zdroj: Booking.com profil ubytovania Apartman Patris 33.

Question 17

Do you have baby cribs available?

Accepted Answer

A baby crib isn’t explicitly listed; please confirm in advance with the hosts. Zdroj: Booking.com profil ubytovania Apartman Patris 33.

Question 18

Do you offer rooms or spaces for people with allergies?

Accepted Answer

Soundproofing is listed and some sources mention a hypoallergenic room; please confirm specific needs in advance. Zdroj: Booking.com profil ubytovania Apartman Patris 33.

Question 19

How many extra beds can be added to the rooms?

Accepted Answer

Max capacity 4 (bedroom with double bed + sofa bed for 2). No further rollaways listed. Zdroj: Booking.com profil ubytovania Apartman Patris 33.

Question 20

Does the hotel have air conditioning in the rooms?

Accepted Answer

Air conditioning isn’t listed among amenities; typically unnecessary in the mountains. Zdroj: Booking.com profil ubytovania Apartman Patris 33.

Question 21

Do the rooms have balconies or terraces?

Accepted Answer

Yes—balcony and terrace with mountain views. Zdroj: Booking.com profil ubytovania Apartman Patris 33.

Question 22

Do you provide bathrobes and slippers in the rooms?

Accepted Answer

Towels and toiletries are listed; bathrobes/slippers aren’t specified. Please check with the hosts. Zdroj: Booking.com profil ubytovania Apartman Patris 33.

Question 23

Do the rooms have safes?

Accepted Answer

A room safe isn’t listed; check with the hosts if needed. Zdroj: Booking.com profil ubytovania Apartman Patris 33.

Question 24

What type of mattresses do you use in your rooms?

Accepted Answer

Specific mattress brand/type isn’t listed; bed comfort is reviewed positively. Zdroj: recenzie hostí na Booking.com.

Question 25

Do you have an iron and ironing board available?

Accepted Answer

Ironing facilities and washing machine are available. Zdroj: Booking.com profil ubytovania Apartman Patris 33.

Question 26

What type of breakfast do you offer?

Accepted Answer

Self‑catering apartment (fully equipped kitchen); breakfast isn’t served. Zdroj: Booking.com profil ubytovania Apartman Patris 33.

Question 27

What time is breakfast served?

Accepted Answer

Self‑catering apartment (fully equipped kitchen); breakfast isn’t served. Zdroj: Booking.com profil ubytovania Apartman Patris 33.

Question 28

Do you offer half-board or full-board options?

Accepted Answer

Meal plans (HB/FB) are not provided. Zdroj: Booking.com profil ubytovania Apartman Patris 33.

Question 29

Can you accommodate special dietary requirements?

Accepted Answer

As no meals are served, dietary needs are self‑managed in the kitchen or nearby restaurants. Zdroj: Booking.com profil ubytovania Apartman Patris 33.

Question 30

Do you offer room service?

Accepted Answer

No room service. Zdroj: Booking.com profil ubytovania Apartman Patris 33.

Question 31

Is the restaurant open to the public?

Accepted Answer

Our apartment does not offer a restaurant.

Question 32

Do I need to book a table in the restaurant in advance?

Accepted Answer

Book via the official website (BOOK NOW/RESERVATION) or Booking.com; you can also contact the hosts directly.

Question 33

Do you have your own parking?

Accepted Answer

Free private underground garage parking with a designated space. Zdroj: recenzie hostí na Booking.com.

Question 34

Do you offer laundry and ironing services?

Accepted Answer

Ironing facilities and washing machine are available. Zdroj: Booking.com profil ubytovania Apartman Patris 33.

Question 35

Is Wi-Fi available throughout the hotel?

Accepted Answer

Free Wi‑Fi with excellent guest feedback. Zdroj: Booking.com profil ubytovania Apartman Patris 33.

Question 36

Do you offer bicycle or sports equipment rental?

Accepted Answer

No in‑house bike rental; use local providers. Zdroj: Booking.com profil ubytovania Apartman Patris 33.

Question 37

Do you offer concierge services?

Accepted Answer

Listing notes concierge/tour desk and ski‑pass sales—hosts can assist with activities. Zdroj: Booking.com profil ubytovania Apartman Patris 33.

Question 38

Do you have a space for storing luggage?

Accepted Answer

No dedicated luggage room specified; arrange individually with the hosts. Zdroj: oficiálny web apartmanpatris33.sk.

Question 39

Do you have a fitness center?

Accepted Answer

No on‑site gym; activities abound in the surroundings. Zdroj: oficiálny web apartmanpatris33.sk.

Question 40

Do you offer conference spaces?

Accepted Answer

No conference facilities available. Zdroj: oficiálny web apartmanpatris33.sk.

Question 41

What is your policy regarding pets?

Accepted Answer

Pets are not allowed. Zdroj: Booking.com profil ubytovania Apartman Patris 33.

Question 42

Is the hotel non-smoking? Do you have designated smoking areas?

Accepted Answer

Indoors is non‑smoking; smoke only in outdoor areas per house rules. Zdroj: Booking.com profil ubytovania Apartman Patris 33.

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